Black Mug

As our furniture is handmade, each piece has its own lead time - please refer to the individual product listing for details. Please note this is an approximate guide only and is not guaranteed; your order may be completed slightly earlier or later than indicated. If this would cause any issues, please don't hesitate to get in touch.

For orders containing multiple items, everything will be dispatched together based on the longest lead time in your order.

The delivery method for your order will vary depending on the items purchased. Furniture orders are delivered by pallet, whilst shelving and accessories are dispatched via courier. Please note that if shelving or accessories are ordered alongside a furniture piece, all items will be consolidated into a pallet delivery.

It is important to be aware that pallet deliveries are roadside only. Our delivery partner is unable to bring items into your home, so we strongly recommend ensuring two strong people are available to assist on the day of delivery.

We ask that all customers review the Delivery & Returns tab on the relevant product listing prior to placing an order, as this contains full delivery and returns information specific to your purchase.

For a quick answer, our virtual assistant Oakley is available. Simply click the chat icon in the bottom-right corner to get started.

If you still need assistance, our Customer Services Team is available Monday to Friday, 9:00am – 3:00pm and can be reached at info@funky-chunky-furniture.co.uk. We aim to respond to all enquiries within two working days. To help us respond efficiently, please send one email per enquiry and note that we are unable to manage enquiries through social media.

Looking for a quick answer? Our Help Centre is the best place to start, covering everything from order help to frequently asked questions. Visit our Help Centre for full information.